Your Data Privacy Matters
Learn how we safeguard your information and uphold your rights
Introduction to Privacy Policy
We are committed to protecting your personal information and maintaining transparency in data practices. Our privacy policy outlines the measures taken to handle your data securely.
This policy applies to all users accessing luranivoltheq.com in South Africa. It details what information we collect, why we collect it, and how it is used, processed, and safeguarded.
Data We Collect
We collect personal and technical data through direct interactions and automated technologies to deliver our recommendation services securely and efficiently.
Direct Information Sources
- • Contact details you provide during registration or communication with us
- • Information entered in subscription forms, feedback, or client inquiries
- • Documentation or verification submitted for compliance purposes
- • User authentication credentials for secure access control
- • Communication preferences you specify within your profile
Automatic Data Collection
- • IP address and device information collected during site use
- • Activity logs and browsing session durations tracked on our site
- • Cookies storing preferences and technical session details
- • Diagnostics, site analytics, and performance metrics
- • Geolocation data, where applicable, to ensure service availability
How We Use Your Data
Your information is processed for legitimate purposes, including delivering recommendations, maintaining security, and fulfilling regulatory obligations.
- • Authenticating and managing user accounts
- • Delivering trading recommendations based on user preferences
- • Ensuring compliance with local legal standards
- • Securing communications and transactions
- • Monitoring site usage to improve reliability
- • Responding to customer service requests promptly
- • Notifying users of important service changes
Our Promise: We only use your personal data as required for our services and compliance. No personal information is sold or used for unrelated marketing.
Data Sharing Policy
Data may be shared with regulated partners, technical service providers, or authorities, solely for providing requested services or meeting legal requirements.
Service Providers
Third parties may receive data to support functionality or ensure regulatory compliance. Each is vetted for privacy commitment.
Legal Compliance
Disclosure may occur where required by South African law or valid legal process.
Anonymous Statistics
Aggregated data may be used for analytics that cannot identify users personally.
Your Data Rights
You have the right to access, correct, delete, or restrict your data. Requests are processed under the Protection of Personal Information Act (POPIA).
- • Request access to your information at any time
- • Ask to correct inaccurate or incomplete data
- • Request data deletion if no longer needed
- • Receive your information in a portable format
- • Object to processing where permitted by law
- • Limit processing of data under certain circumstances
To exercise your rights, please contact us using the listed channels. We respond promptly in accordance with legislation.
Security Measures
We employ both technical and organizational safeguards to minimize data access risks and protect your information from unauthorized activity.
Technical Safeguards
- • Encrypted transmissions and secure data storage protocols
- • Multi-factor authentication for access to sensitive data
- • Continuous vulnerability assessments and monitoring
- • Automated backup and secure recovery systems
Organizational Safeguards
- • Staff privacy and security training programmes
- • Internal policies for controlled access and usage
- • Regular audits of privacy and compliance procedures
- • Response protocols for data breach incidents
Data Retention Policy
Personal data is retained only as necessary for services, legal, or regulatory purposes. Retention periods are regularly assessed for compliance.
- • Account information kept for the duration of active use
- • Activity and usage records for audit period only
- • Correspondence stored as required for support
- • Transaction logs saved for regulatory period
- • Preference data kept until unsubscribed
Data is securely deleted or anonymized when no longer required.
Cross-Border Data Transfers
Where personal data moves outside South Africa, it is protected under equivalent legal safeguards and contractual protections.
- • Standard contractual clauses validated for compliance
- • Partner review and certification for data protection
- • User notification for any material cross-border change
- • Data minimization for international transfers
Cookies and Tracking
Cookies are used to enhance site performance, remember your preferences, and support essential site functions.
Cookie Types Used
- • Enable site navigation and secure access to core services
- • Track usage to identify areas for improvement
- • Remember your settings and site preferences
- • Support interactive features and communication channels
Most browsers allow disabling cookies; some features may be unavailable if cookies are disabled.
Policy Changes & Notifications
We may update this policy to reflect changes in law or business practices. Material changes will be communicated promptly.
- • Website notifications of new privacy terms
- • Email alerts for critical policy changes
- • In-app alerts for updated consent notices
- • Links to historical policy versions on request
Review this policy regularly for the latest version.
Contact Information
Questions about privacy? Reach our team below for assistance or to exercise your rights.
Luranivoltheq
155 West Street, Sandton, Johannesburg 2196 South Africa
Phone: +27368630645
Email: content@luranivoltheq.com
Policy last updated January 21, 2026
Policy effective from January 21, 2026